Frequently Asked Questions

Everything you need to know about sustainable style at The Green Room.

How long does shipping take?

Standard shipping typically takes 3-7 business days within the continental US. International orders may take 10-21 business days depending on the destination and customs processing.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Please note that for environmental reasons, we encourage mindful shopping to reduce return-related carbon emissions.

Are your materials sustainably sourced?

Yes, we prioritize organic cotton, recycled polyester, and Tencel in all our collections. Each product page includes specific details about the fabric composition and ethical certifications.

How do I find the right size?

Each product includes a detailed size guide with measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit, or checking the 'Fit Notes' on the specific item page.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.

How do I care for my eco-friendly garments?

To extend the life of your clothes and protect the planet, we recommend washing in cold water, using eco-friendly detergents, and air-drying whenever possible.